LG 65SK9500PLA Manuel d'utilisateur télécharger pdf (Page 23)

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21

Troubleshooting

Cannot control the TV with the remote control.

• Check the remote control sensor on the

product and try again.

• Check if there is any obstacle between the

product and the remote control.

• Check if the batteries are still working and

properly installed ( to , to ).

No image display and no sound is produced.

• Check if the product is turned on.

• Check if the power cord is connected to a

wall outlet.

• Check if there is a problem in the wall outlet

by connecting other products.

The TV turns o suddenly.

• Check the power control settings. The

power supply may be interrupted.

• Check if the auto-o function is activated

on the settings related time.

• If there is no signal while the TV is on,

the TV will turn o automatically after 15

minutes of inactivity.

When connecting to the PC (HDMI), no signal is

detected.

• Turn the TV o/on using the remote control.

• Reconnect the HDMI cable.

• Restart the PC with the TV on.

Abnormal Display

• If the product feels cold to the touch, there

may be a small “icker” when it is turned on.

This is normal, there is nothing wrong with

product.

• This panel is an advanced product that

contains millions of pixels. You may see tiny

black dots and/or brightly coloured dots

(red, blue or green) at a size of 1ppm on the

panel. This does not indicate a malfunction

and does not aect the performance and

reliability of the product.

This phenomenon also occurs in third-party

products and is not subject to exchange or

refund.

• You may nd dierent brightness and color

of the panel depending on your viewing

position(left/right/top/down).

This phenomenon occurs due to the

characteristic of the panel. It is not related

with the product performance, and it is not

malfunction.

• Displaying a still image for a prolonged

period of time may cause image sticking.

Avoid displaying a xed image on the TV

screen for a long period of time.

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